Jubilee Community Care’s Quality Care Advisory Body recently held an in-person meeting at our office. Meetings are held every second month with the next scheduled for October. Members of the Body include Jubilee Board Member Rachel Oxford, our Care Services Manager Sarah Edwards, clients of Jubilee and a representative of a client.
It is mandatory for aged care service providers to establish a Quality Care Advisory Body. Its purpose and requirement are to support and help with problem solving and to suggest improvements, and to provide the governing body with a written report at least every six months about the quality of aged care services provided.
The standing agenda of the Body covers:
* Staff, clients and/or their representatives feedback about the quality of care;
* Complaints and management of complaints;
* Continuous Improvement Plans and progression;
* Reportable incidents and actions taken; and
* Staffing arrangements; staff turnover, recruitment, education/training.
We are seeking additional people to join our Quality Care Advisory Body and contribute to the quality of our service for the benefit of clients and employees. Expressions of interest can be forwarded in confidence to Sarah Edwards at sedwards@jccagedcare.org.au or by phoning Sarah at our office on 3871 3220.
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